How To Get Your Alexa Back Online. How will I know when my free trial is ending. Alexa shows a solid purple ring.
You can also go to Alexa Privacy Settings on your web browser. Tap the hamburger icon on the top left side of the screen to open the menu options. Online means that your actions in the companion app affect it.
Even if the device is offline the Alexa app will still show its Wi-Fi settings and the name of the network it is trying to connect to in your space.
Does Alexa offer a plan for Agencies. Your device is now connected to the Alexa service. Now scroll down until you find the Echo device you want to reconnect. For instance you can press play through the companion app and have it play on your AVS device.
